Last Updated: 9-19-24
By downloading, accessing, or using the EasyRide app, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully before using the service.
Acceptance of Terms
By signing up for EasyRide, you confirm that you have read, understood, and agree to these Terms and Conditions. If you do not agree with any of the terms, you must not use the app.
Eligibility
To use EasyRide, you must be at least 18 years old. By creating an account, you confirm that you are of legal age. EasyRide reserves the right to refuse service, terminate accounts, or cancel bookings at its sole discretion.
User Accounts
To access EasyRide services, users must create an account and provide accurate and up-to-date information. Users are responsible for keeping their login details secure and for all activities performed under their account.
Service Availability
EasyRide offers transportation services by connecting passengers with drivers through the app. We strive to ensure the app operates smoothly, but we do not guarantee uninterrupted service or that drivers will always be available.
Pricing and Payments
Fares: The cost of each trip is calculated based on distance, duration, and any applicable surcharges.
Payment Methods: Payments for rides can be made via credit/debit cards, mobile wallets, or other payment methods available in the app.
Receipts: After each ride, a receipt will be sent to your registered email or available in the app.
Cancellations: If you cancel a ride after a driver has been dispatched, you may be charged a cancellation fee.
Promotions and Offers
EasyRide may offer promotional discounts or codes. These offers are subject to specific terms and can be revoked at any time. Promotional discounts cannot be combined with other offers unless otherwise stated.
User Responsibilities
Passenger Conduct: Passengers must adhere to all applicable laws during the ride. Misconduct or illegal behavior may result in the termination of your account.
Driver Rating: You may rate your driver after the trip. Inappropriate behavior should be reported to EasyRide immediately.
Driver Responsibilities
Licensing and Insurance: Drivers must possess valid licenses and insurance to operate a vehicle. EasyRide reserves the right to remove any driver who fails to meet legal or performance standards.
Conduct: Drivers must behave professionally and comply with all applicable laws and regulations.
Limitation of Liability
EasyRide is not responsible for any damages, injuries, or losses that may occur during the use of the app or services. Users agree to hold EasyRide, its affiliates, and employees harmless from any liability arising from the use of the service.
Third-Party Services
EasyRide may use third-party services for payments, maps, or other functions. Users agree to the terms and conditions of these third-party providers, which are beyond the control of EasyRide.
Privacy Policy
By using EasyRide, you agree to our Privacy Policy, which outlines how we collect, store, and use your personal information.
Modifications to Terms
EasyRide reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on the app or website. It is your responsibility to review these terms regularly.
Termination of Service
EasyRide may terminate your account at any time if you breach these terms or engage in any fraudulent or illegal activity. Termination may result in the loss of access to services.
Governing Law
These terms and conditions shall be governed and interpreted in accordance with the laws of Ghana, without regard to its conflict of law provisions.
Contact Us
If you have any questions or concerns regarding these terms, please contact EasyRide at:
Email: support@easyhubglobal.com
Address: G18 Ground Floor,City Gallery Mall Accra. GL -152-5924